Moose: AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (344)
- Developer
- MOOSE INNOVATIONS INC.
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AI-Powered Customer Support: AI Chatbot + Omnichannel in one app
MooseDesk AI Chatbot is your always-on assistant that learns your store to deliver instant, accurate answers. Train it with Q&A, FAQs, and Shopify products to boost sales and cut support work. Provide 24/7 service across live chat, email, and social channels like WhatsApp, Messenger, Instagram, etc., with AI-powered widget translation, self-service FAQ, and order tracking—and stay connected anytime with our mobile app.
- AI Learning: Train with manual Q&A, FAQ sync, and Shopify product sync
- 24/7 Automation: Instant replies, smart product suggestion, and FAQ self-service
- Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
- Multilingual self-service: Track order & search FAQ, redirect social buttons
- FAQ Builder: Create product-specific FAQs and ready-to-use FAQ & Contact Us temp
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Live Chat
- Livechat
- Messenger
Categories
Real-time messaging
Automated responses
Editing tools
Reviews (344)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this helpdesk app for its seamless Shopify integration and user-friendly interface, which boosts customer service efficiency by providing instant access to order details. Features like live chat, ticket systems, and order tracking are particularly valued, along with its free service tier. The app is noted for its affordability, flexibility, and exceptional support, making it a popular choice among Shopify store owners.
This app has been a game changer for our Shopify store! The setup was super easy, and the interface is clean and user-friendly.
Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.
I recently started using the Moose: Live chat and FAQ WhatsApp for my website, and it works perfectly, as I thought. The app interface is very friendly and easy to set up, and the support from the team is invaluable. I would recommend this app to everyone who wants to boost their business online.
Support
App support provided by MOOSE INNOVATIONS INC..
Or visit their support portalResources
Developer
Launched
August 22, 2023
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