Moose: AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (463)
- Developer
- VegaHub Technology Inc.
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Automate support service with an AI chatbot designed for smarter operations
MooseDesk helps you build a smarter customer support system with AI. The AI chatbot learns your store instantly from products, FAQs, and Q&A to answer questions accurately, reduce repetitive tickets, and save support costs. Automate routine inquiries 24/7, then seamlessly hand off to live chat when human help is needed. Manage email, social messages, and website chat in one unified inbox. Empower customers with multilingual FAQs and order tracking — support that scales with your business.
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
- Livechat
- Messenger
- BON Loyalty
- UpPromote Affiliate Marketing
Categories
Real-time messaging
Automated responses
Editing tools
Pricing
Free
Free
- AI chatbot replies: 100 messages/month
- 100 products for AI training
- 90 days chat history
- 1 team member added
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
Starter
$19 / month
$0.04 per extra AI replies
- AI chatbot replies: 1000 messages/month
- 500 products for AI training
- 12 months chat history
- 3 team members added
- Advanced widget customization
- Premium FAQs templates
- Chat widget translation
- Unlimited integration
7-day free trial
Growth
$49 / month
$0.038 per extra AI replies
- AI chatbot replies: 5000 messages/month
- 5000 products for AI training
- Unlimited chat history
- 10 members added
- Unlimited email channels
- 300 tickets/month
- Advanced ticket management features
- Priority support
7-day free trial
Business
$249 / month
$0.025 per extra AI replies
- AI chatbot replies: 10000 messages/month
- 20000 products for AI training
- Unlimited chat history
- Unlimited team members added
- 2000 tickets/month
- Dedicated support service
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (463)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this helpdesk app for enhancing customer communication, praising its AI Response Builder and seamless Shopify integration for quick access to order details. Features like live chat, ticketing, FAQs, automation, and AI chatbots are invaluable for managing customer service efficiently. The user-friendly interface and responsive support team further enhance its effectiveness, making it a top choice for improving service quality and supporting business growth.
Moose AI chatbot has helped me add hundreds of FAQs about my product, with a generous free plan which I recommend all new shopify starters looking for a very easy AI chatbot setup. Mable from Moose support provided me with fast super friendly customer support.
This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.
The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.
Support
App support provided by VegaHub Technology Inc..
Or visit their support portalResources
Developer
Launched
August 22, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products or collections
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Edit orders
Draft orders, merchant managed fulfillment, or all order details
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Pages on your Online Store or theme
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